There's more to PCSC than the joke most of us have experienced
Written by Moaaz Iqbal
For many CA students, when the name PCSC is said, “Shugal vali class” or “Faltu ke credit hours”, just come to mind synonymously. After two weeks of classes, when our teacher randomly asked, "What does PCSC stand for?", 90% of the students didn't know. 
Few of us were lucky enough to get proper coaching while the rest remained deprived of that enlightening experience. I was somewhat lucky because the coach I got was an excellent HR professional, who taught us many essentials of communication, practically as well as theoretically, but still, it makes me sad to say that I couldn’t get all of it that is out there. 
No doubt, PCSC is the most chill of all classes but it is not exactly “Faltu”. In fact, if the content is taught properly, the skill derived is one of the most demanded skills in 2019 (according to Forbes) and is projected to maintain it’s worth for the many upcoming years. About time we understood what PCSC really is, right?
What is PCSC?
PCSC is ICAP’s training course for students. It stands for “Presentation and Communication Skills Course” and consists of two portions
● PCSC Credit hours
● English Writing Skills test
ICAP introduced this course so that CAF pass outs could have basic skills to present themselves to firms and communicate with them in a professional manner. Moreover, this was also aimed to match the exposure that university students get, through their activities/presentations, and ICAP students miss out on.
What is PCSC supposed to teach us?
PCSC is a course of diverse contents. The core of PCSC is basic corporate/business communication. Following is the list of things you can expect to learn from this course
❏ Interviewing skills
❏ Email writing
❏ Resume, Cover letter & other employment letter writing
❏ Business letter and report writing
❏ Application of business communication
❏ Powerpoint Presentations or other presentations
❏ Basic Negotiation
❏ Corporate Etiquettes
Along with all these, you are supposed to learn verbal and non-verbal communication skills and polish your listening skills too, which is the most important aspect of communication.
Role of Education providers/RAETs
Educations providers should maintain strict control over the provision of this course. They can do this by monitoring the progress of course and getting regular feedback from students. Moreover, they should hire competent and experienced personnel to coach PCSC.
The coach/trainer should fully and truly understand that everything needs to be taught from scratch as most CAF students don’t even know the ABC of communication or presentation. Last but not least, education providers should also make sure that no student is left out solely due to recklessness, incompetence or lack of professionalism on behalf of the provider or the trainer.
How to choose the PCSC trainer/coach:
If you are on the stage of selecting a PCSC provider, please consider the following points in order to avoid the “joke” most of your fellows/seniors have already experienced:
● Check the profile of the Coach/trainer and make sure they have relevant HR/Communications qualifications
● Minimum 5 years practical experience is a must
● Do not prefer a trainer just because he/she is a CA, look for relevancy
● Do not limit yourself to the options in your current tuition center; Explore for options
● Take feedback from people about the trainer you’re thinking to choose
If you’re one of the people who have experienced the typical “joke” please consider the option of retaking the actual classes. If not ICAP’s designated, please try a private course. It will do you only benefit.
Hope this article helps you or anyone you know.
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